Premier Client Testimonials

At HealthLogic, Client Satisfaction is our top priority and we are proud to say it shows in our clients wonderful remarks on the value and versatility of our services. Here are a few comments from some of our premier clients:

During review of the Reporting Products, Kathy Taggs, Tenet Corporation, Tenet Corporate Analyst, added: "It is something we’ve needed for a long time and just never had the capability of being able to manipulate and get all the data together and this is wonderful." And when asked about Customer Support she responded with: "I know that I sure think a lot of HealthLogic now, especially since I have dealt with a couple of people on the other side and, you know... HealthLogic is a lot more user friendly. You guys are much more, how can I say this? You’re there for us and, I mean, you are very responsive to our needs."

When asked if our Eligibility service was a valuable investment for their operations, Bonnie Holland, Southcrest Hospital, Business Office Director responded; "Absolutely! The time and money that we have saved in sending the claim out correctly the first time is extremely valuable. We don’t have to experience that delay in payment. We don’t have to spend time correcting and resubmitting the claims. We can also work the red flag report as an exception and not have to review every single admission when only a few may have issues."

John Sharp, Brownwood Regional, Controller, on HealthLogic’s Electronic Remittance Services. "I am very pleased with the Electronic Remittance Services. Problems are resolved in a timely manner and customer service is wonderful."

Christy Pirtle, HCA Nashville PAS, Lead Biller, "Secondary Billing is extremely important to our facility. It allows us to bill the appropriate payer the first time in order for us to receive payment in a quicker time than having to wait for a denial, perform follow up, update the account and then rebill to another payer. I feel that it is a valuable investment because of the benefits."

HealthLogic’s Business Office Services (HLBOS) has proven to be an important addition to Business Office operations. Julie Vossler, Queen of the Valley, Director of Business Office Services and Patient Access quantifies this. "QVH uses HLBOS to collect secondary after Medicare has paid. Our benefit is realized by allowing our collectors to concentrate their efforts on our high dollar PPO/HMO, third party accounts. HLBOS is an important extension of our business office, extending collections to those accounts, which in many cases our staff could not get to. HLBOS collection percentage is currently at 84%, which is a higher percentage than we alone could collect."